Telesales Agent

Full time @Liquid Capital Email Job
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Job Description

The Telesales Agent will be responsible for generating Warranty/Booster, Service & Maintenance, Adcover/Deposit Cover, Paint Tech & Tyre & Rim sales. Generating leads/sales on various campaigns & projects. Responsible for the achievement of daily, weekly and monthly targets, through outbound telephonic contact.

Duties: 

  • Achieve/exceed sales targets
  • Follow up all sales leads in a timely and effective manner
  • Adherence to QA and Compliance criteria as per FAIS requirements
  • Responsible for follow-ups
  • Ability to cross-sell – sell from a large range of branded products/services, as well as the ability to close
  • Ability to accurately assess customer needs and potential, identify and deal with
    objections that may arise
  • Accurate daily recording of all call details on the LMS
  • Maintain and develop professional selling skills
  • Daily administration

Requirements:

  • Grade 12/Matric
  • FAIS & RE (Added advantage)
  • Minimum 1 – 2 year’s sales experience (telesales environment)
  • Experience in an inbound/outbound call centre environment
  • Excellent telephone selling skills with professional telephone manner and commercial acumen and the capability to communicate with enthusiasm and drive
  • Excellent communication (verbal and written) – Good command of the English language
  • Motor Industry experience would be an advantage
  • Excellent negotiating and closing skills
  • Passion for sales
  • Able to sell a varied range of products and services
  • Target and incentive-driven
  • Energetic
  • Honesty, reliability & integrity
  • Ability to multi-task

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